There is a significant difference between leadership and management. Leaders inspire and work in an upside-down pyramid fashion, while managers are often seeking to be on the top of the pyramid with everyone else beneath. Leaders create and move things forward, managers handle things. Leaders lead people, managers manage stuff. …

Merging companies is complicated. However, if merging is done right, it might lead to competitive advantages. The reality is that many companies do it wrong, resulting in failure rates as high as 70% or more. The failure rate increases due to insufficient integration design and planning or faulty integration planning. …

Reorganizing a company to solve complex problems, introduce innovation, improve business operations, and identify market opportunities requires design. Design Thinking can be used as a tool to transform or reorganize a company to identify innovative solutions to current problems. The increasing rate of complex technology and business systems requires a…

Modern customer success efforts rely on providing unique and positive experiences to customers. As a result, businesses are getting competitive at an ever-increasing rate, trying to offer real value to customers to convince them to stay and plant seeds to come back in the future when they leave. Because customers…

Many businesses, in recent years, have started implementing Design Thinking to achieve more productive and profitable results. Specifically, Design Thinking is the way of using various techniques and tools to come up with innovative solutions centered around solving the problems that impact people most. Sales growth methods used in earlier…

The cornerstone to growing as a company is teamwork. Teamwork is about getting excited for our peers’ wins and helping them win. Authentic leaders primary focus is caring for others and championing their success. Employees need to feel supported instead of being tested. Support leads people to work as teams…

The most powerful and effective leaders are servant leaders. Servant leaders share power with others and serving the needs of others is their highest priority. These leaders are good listeners who learn from and identify with those around them. …

According to Tim Brown, Executive Chair of IDEO, “Design Thinking is a human-centered approach to innovation that draws from the designer’s toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.” Design Thinking was started as a process to create new technology and…

Social innovation is a means to develop and implement innovative and effective solutions to solve environmental or social issues. It is a new perspective that provides systematic and practical solutions that can be applied to ongoing social issues. …